Discover Frequently Asked Questions from Our Support

General Inquiries

We provide Passenger Chauffeur Services, Land Logistics Transport Solutions, Property Facilities Clearance Service, and Personal & Priority Parcel Delivery Service.

We operate throughout the UK. Please contact us for service availability in your specific area.

You can get a quote by calling us, emailing info@jilit.co.uk, or visiting our website.

Bookings can be made via phone, email, or through our online booking platform on our website.

We accept cash, credit and debit cards, bank transfer, and account payments.

Yes, we offer corporate accounts with tailored solutions for businesses.

Passenger Chauffeur Services

We use a range of high-quality, comfortable vehicles including executive saloons, luxury SUVs, and larger-capacity options where needed.

Yes, all our chauffeurs are fully licensed and insured, and undergo background checks.

Yes, we specialize in airport transfers to and from all major UK airports.

Yes, we cater to weddings, corporate events, and other special occasions.

Land Logistics Transport Solutions

We transport general cargo, pallets, parcels, and other commercial goods depending on the route and handling requirements.

Yes, we offer same-day delivery services for urgent shipments.

We offer logistics solutions across the UK and can discuss your specific requirements directly.

Yes, we can assist with customs clearance procedures for inward logistics.

Property Facilities Clearance Service

We clear residential properties, commercial buildings, and industrial sites.

Please contact us directly for site-specific waste requirements and specialist handling needs.

We prioritize recycling and responsible disposal of cleared items.

Yes, we provide a waste transfer note for all waste removed from the property.

Personal & Priority Parcel Delivery Service

Priority delivery ensures faster delivery times and can include tracking and signature confirmation where required.

Please contact us for current international parcel availability and destination coverage.

We comply with the UK General Data Protection Regulation (GDPR) and have strict data protection policies in place.

We only share data with third parties when necessary to provide our services and ensure they also comply with GDPR.

Other Inquiries

You can contact our customer service team by phone or by emailing info@jilit.co.uk.

Information about our complaints procedure can be found on our website or by contacting our customer service team.

Information about current job vacancies can be found on our career page or by contacting our HR department.

Yes, we have appropriate insurance coverage for all our services.

Our terms and conditions are available on our website.

General Safety

We provide comprehensive safety training, PPE where necessary, and regular risk assessments for all roles.

We prioritize customer safety through driver training, vehicle maintenance, secure handling procedures, and adherence to regulations.

We have a clear accident reporting procedure including immediate notification, investigation, and preventative measures.

Yes, our comprehensive health and safety policy is available upon request.

We conduct regular safety inspections, provide safety equipment, and promote a safety-conscious culture.